Welcome to OnlineCare!
By accessing and using the OnlineCare TeleHealth platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service (ToS). If you do not agree with any part of these terms, you should discontinue use of the platform immediately.
1. User Eligibility
This service is available to users who are at least 18 years old or the legal age of majority in their jurisdiction, whichever is higher. Users must also reside in a jurisdiction where TeleHealth is legally permitted.
2. Account Registration and Security
Users must register for an account to access OnlineCare services. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
- You are responsible for safeguarding the password that you use to access the service and for any activities or actions under your password. OnlineCare cannot and will not be liable for any loss or damage arising from your failure to comply with the above.
3. Privacy Policy
Our Privacy Policy, which describes how we handle the information you provide to us, is available on our website. By using our services, you agree to the collection and use of information in accordance with this policy.
4. Services Provided
OnlineCare provides a platform for TeleHealth consultations, health management, and related healthcare services. We reserve the right to modify or discontinue any service at our sole discretion without notice.
5. Fees and Payment
Fees for our services are listed on our platform. OnlineCare reserves the right to change service fees at any time. We will provide advance notice of any fee changes.
6. Intellectual Property Rights
All contents of the OnlineCare platform including but not limited to text, graphics, logos, images, and software are owned by OnlineCare or its licensors and are protected by intellectual property laws.
7. Disclaimers:
OnlineCare provides TeleHealth services on an "as is" and "as available" basis. We do not guarantee that the service will always be secure, error-free, or timely; nor do we guarantee that the service will always function without disruptions, delays, or imperfections.
8. Limitation of Liability
In no event will OnlineCare be liable for any indirect, incidental, special, consequential, or punitive damages resulting from the use of or inability to use our services.
9. Termination
We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms of Service.
10. Governing Law
These Terms of Service shall be governed and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law provisions.
11. Changes to Terms
OnlineCare reserves the right to modify these terms at any time. Your continued use of the service after any such changes shall constitute your consent to such changes.
12. Contact Information
If you have any questions about these Terms of Service, please contact us at [email protected].
White Label Partnership
As a white label partner, you are granted the right to use the OnlineCare TeleHealth platform under your own brand. These Terms of Service outline the specific conditions associated with the use of our platform as a white label solution. By using our service under these terms, you agree to comply with and be bound by these conditions.
1. Definitions
White Label Partner: refers to any entity that uses the OnlineCare platform under its own branding.
- End Users are the customers or clients of the White Label Partner who use the services.
2. License Grant
OnlineCare grants you a non-exclusive, non-transferable, revocable license to use and access the platform under your own brand for the purpose of providing TeleHealth services to End Users.
3. Partner Obligations
You agree to use the platform in compliance with all applicable laws and regulations.
- You are responsible for all interactions with End Users, including but not limited to customer service, billing, and handling of complaints.
4. Customization and Branding
OnlineCare will provide customization options that allow you to integrate your branding into the platform. You are responsible for ensuring that the branding does not infringe on any third-party rights.
5. Data Protection
Both parties agree to adhere to relevant data protection regulations. As a White Label Partner, you are responsible for ensuring the privacy and security of End User data collected through the platform.
6. Intellectual Property Rights
All intellectual property rights in the platform and in any modifications or improvements remain the property of OnlineCare. The partner is granted a license to use these intellectual properties as part of the white label agreement.
7. Financial Terms
The financial obligations for using the platform under a white label agreement will be outlined in a separate agreement.
8. Termination
This agreement can be terminated by either party with written notice. Upon termination, the White Label Partner must cease all use of the platform and destroy all copies of related materials.
9. Indemnification
You agree to indemnify and hold harmless OnlineCare from any claims, damages, or expenses arising from your use of the platform and from your relationship with your End Users.
10. Limitation of Liability
OnlineCare will not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from the use of the platform under this white label agreement.
11. Governing Law
This agreement shall be governed by the laws of [Your State/Country], without regard to its conflict of law provisions.
12. Changes to Terms
OnlineCare reserves the right to modify these terms and will provide notice of these changes. Continued use of the platform after changes have been notified will constitute your agreement to such changes.
13. Contact Information
For any questions regarding these terms, please contact us at [email protected].
Patient Terms of Service
Thank you for choosing OnlineCare for your TeleHealth needs. These Terms of Service ("Terms") apply to your use of the OnlineCare platform, whether you access the services directly through OnlineCare or through one of our white label partners. By using our services, you agree to these Terms.
1. Acceptance of Terms
By accessing and using the OnlineCare platform, you agree to be legally bound by these Terms and our Privacy Policy.
2. Eligibility
You must be at least 18 years old or of legal age in your jurisdiction to form a binding contract to use our services.
3. Account Registration
To use certain features of the platform, you must register for an account. You agree to provide accurate and complete information and to keep this information updated.
4. Privacy and Data Protection
Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal information and health data. By using our services, you agree to the terms of our Privacy Policy.
5. Services Offered
OnlineCare provides TeleHealth services including virtual consultations and remote patient monitoring. These services are subject to availability and may vary whether you access them through OnlineCare directly or through a white label partner.
6. User Responsibilities
You are responsible for your interactions with healthcare providers on the platform. You must follow all applicable laws and respect the rights of other users.
7. Fees and Payment
If there are fees associated with the service, you will be informed of such fees before you incur them. All payments must be made promptly according to the terms provided at the time of purchase.
8. Intellectual Property
All content and services provided on the OnlineCare platform are owned by OnlineCare or its licensors. You are granted a limited, non-exclusive, and non-transferable license to access and use the content and services for personal, non-commercial purposes.
9. Limitations of Liability
OnlineCare will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the platform.
10. Changes to Services or Terms
OnlineCare reserves the right to modify the platform, services, and these Terms at any time. We will provide notice of these changes by updating the Terms on our website or sending you a notification.
11. Governing Law
These Terms are governed by the laws of the jurisdiction in which OnlineCare is registered, without regard to its conflict of law provisions.
12. Dispute Resolution
Any disputes arising out of or related to these Terms will be resolved through final and binding arbitration, except as otherwise stated in these Terms.
13. Termination
You may stop using our services at any time. OnlineCare reserves the right to suspend or terminate your access to the services if you breach these Terms.
14. Contact Us
If you have any questions or concerns about these Terms, please contact us at [email protected].
HIPAA Compliance Statement
OnlineCare is committed to protecting the privacy and security of our users' personal health information. We are proud to be fully compliant with the Health Insurance Portability and Accountability Act (HIPAA), which sets the standard for sensitive patient data protection. By adhering to HIPAA regulations, we ensure that all patient information received, processed, and stored through our TeleHealth services is handled with the utmost care and security.
